Sometimes Fidelity just really sucks when it comes to customer services. After complaining many times on the phone, in early September I wrote a letter to the CEO explaining that the wait to get a rep on the phone, when I use my userid and password, was excessive – sometimes it was greater than an hour. I also explained that I could call and claim I was not a customer and get a rep in minutes. Somehow they changed their phone system in July. I received a useless answer to my letter claiming staffing problems. If staffing was the problem I should wait about the same time, customer or non customer. Last weekend as I waited 53 minutes on hold, during that wait I called on my cell phone as a non customer and the phone was immediately answered. So I wrote another lettter to the assistant, who had answered my first letter, suggesting he come up with another story. (I first suggest he find another lie to give me, but thought that was a little aggressive.) So I strongly suggest that if you want to talk to Fidelity on weekends, you not use your userid and password so you can get service.
The Federal Reserve should consider ways to make monetary policy more accommodative, including negative interest rates, said Minneapolis Fed President Narayana Kocherlakota. With negative interest, your 1k bank CD pays no interest and you get 999k or less back in a year. It is happening in a couple of countries in Europe.
IBD TBP’s Market Pulse is “Confirmed Uptrend” as of 10/02/15 – a time to buy. It has been 15 days since IBD said we are in an uptrend. I am still conviced the market is headed for trouble, but I only invest based on the numbers. I am buying SITServices and XLK as the ETF equilivant. I am still holding XLY as the ETF equilivant to SRetailing.
My current investments:
IRA#1 and IRA#2
SRetailing has a price of 106.62, a sell price 101.29, a rank of 01, and is a Hold.
My portfolio changes this weekend:
IRA #1 – None
IRA #2 – Buy 20% SITServices
My portfolio market exposure after this weekend’s changes:
IRA #1 – 100% invested
IRA #2 – 40% invested