Last updated 31Dec09 – The fun continues in 2009.
Last year from my start date
of 26Jul08, I worked a total of 14 days including training days in 2008. I
received many 50% and 40% discounts on rooms, many discounts of 50% on
merchandise, many 20% discounts of meals, have received special considerations
at reservation time, provide friends and family free admission to WDW, and a
million fun times.
I am only trained to work in
Disney’s Animal Kingdom (DAK) in Dinoland at Theater In The Wild (TITW) which features “Finding Nemo – the
Musical” and at the Boneyard.
Week 1 – 04Jan09 – 1 day – Jan 09, 09
I stayed at Motel 6 for $20
per night again. I had 10AM start time so I went to Access Control (AC) to get
my 2009 ID badge sticker. I had been told that I could get the sticker any time
prior to 11Jan09. Turns out, that was not true. AC took my ID and told me to
call my manager. I tried, but after finally getting some phone help, still
could not get my manager. So I called my HR rep who informed me my manager now
worked at EPCOT, she did not know any of the other Dinoland
managers, and suggested I was probably out of luck. I explained the whole
situation to her, I get my assignments off the net and do not talk to managers,
that I had tried before to get the sticker, and all I wanted to do was go to
work. She talked to AC and I got a 2009 sticker for my ID badge. I went to Dinoland, found some managers, and asked for a new card
containing my manager’s name. They pointed out they only give those cards out
the first day, but could give me a card with all the manager’s names on it –
after they wrote some updates on it. Now I know who to call with a problem.
I spend the next 7.5 hours in
the Boneyard making sure the kids on the slides and the dig site did not have
any problems. At one time when a parent followed a kid too close down a slide,
one of the other employees told me “they” were watching and I needed to make
sure it did not look like guests were going down together. I guess “they” watch
at times to make sure we are doing everything correctly and safely.
Observation: At the dig site I ended up talking to a guest who
met her husband at
Week 2 – 11Jan09 – 1 day (2
work days so far in 09) – Jan 16, 09
I went to DAK early (Thursday
PM) to study the operational guide (OG) for the TITW since that was my assignment
on Friday. Seems I had to charm my way in – you cannot get in out of costume
without manager permission. After making it in, I found a manager to open the
training room. The OG for the TITW is not much help – it is badly in need of an
update.
I left early for my 9:15AM
work assignment, seems I could not get the zipper up on my jacket and even with
my long under wear it was cold. The zipper has two slides and not a fixed
bottom. It works but is not easy. I spent the day working at Greeter 2 (start
of the line for TITW), mid theater left and right. “Finding Nemo – the Musical”
is a fun show.
Observation: It looks like half of
Week 3 – 18Jan09 – 1 day (3
work days so far in 09) – Jan 23, 09
Stayed at Saralogo
tonight – a little nicer but Donna and guest were with me. We went to dinner at
6 hours in the Boneyard with
nothing exciting happening. I did get a unique assignment. I had to find a
family in the Boneyard and talk with them for 20 minutes
to see if they were enjoying
D and what would make it better. During
a break, I walked in on a discussion on how D is cutting back on staff, supplies,
etc. The current slowdown seems to be hurting everyone. After I left DAK I
joined Donna at EPCOT for dinner and we drove home.
Observation: It took me an hour to get to EPCOT, get my guests in
and return to DAK assignment.
Week 4 – 25Jan09 – (3 work
days so far in 09) – I had requested the week off.
Week 5 – 01Feb09 – 1 day (4
work days so far in 09) – Feb06, 09
I left Thursday evening for D
and about an hour up the road, found I had not put my works shoes, badge, hat,
etc. in the car so today’s trip was an extra 84 miles longer. I have a check
list of everything I need, but forgot to put all of the items in the car. My
assignment today was TITW. I spent the
day working at Greeter 1, mid theater left and right. “Finding Nemo – the
Musical” is a fun show. Greeter 1 is responsible for verifying with each wheel
chair guest that they do or do not want to switch to a seat inside. If they can
move out of the wheel chair, we have a lot more room to accommodate those wheel
chair guests who cannot move to one of our seats. Greater 1 also watches the
audience for problems and flash photography during the show from inside door 2.
There was a trainer and trainee training at Greeter 1 today, so for all I did
was greet guests and move strollers. Mid theater left and right help load the
theater and then watch for problems and flashes during the show.
Observation: I had a couple of free box of popcorn coupons left
from my D Christmas gift booklet so I passed them out to some guests. They seem
surprised and appreciative.
Week 6 – 08Feb09 – (4 work
days so far in 09) – I had requested the week off.
I did find out I am entitled
to 2 free e-tickets per year. I printed them and gave one to my son so one of
his friends could use it next week. Ryan and most of his friends have annual
passes.
Week 7 – 15Feb09 – 1 day (5
work days so far in 09) – Feb19, 09
Today was an uneventful day
working in TITW. I worked various positions and had a good time greeting guests
who had question about where various attractions were. I ended up talking with
a guest from
Observation: My son, daughter-in-law, and friends were camping at
Week 8 – 22Feb09 to Week 19 –
10May09 (5 work days so far in 09)
I requested that I not be
scheduled due to tax work at HRBlock and my volunteer
field trip bus driving at Jupiter high school. I did notice a lot of openings
in the “available shifts” for the Boneyard – perhaps they are a little lean in
the staffing department. My guess is I will be working in May again.
Week 20 – 17May09 – 1 day (6
work days so far in 09) – May 21, 09
Today was an uneventful day
working in TITW. I worked various positions and need to review the instructions
for each position. I’ve forgotten a lot. I did learn that if you are assigned
the position stroller-2, the computer did it because it thinks you are
untrained. Seems the computer wipes out training history after a couple of
weeks. Then a supervisor comes by and asks if you are trained, you tell her
yes, and she fixes it. I told her I prefer outside positions anyway – more
contact and helping guests than the inside theater positions.
Observation: If you go to Downtown Disney, even in a monsoon,
please have reservations for any place you plan to eat. After checking out
various places and not wanting to wait for 90 minutes, we went just out side of Downtown Disney and ate at Fudruckers.
Good meal.
Week 21 – 24May09 – 1 day (7
work days in 09) – May 28, 09
TITW had many trainees being
trained today. Trainees take over your position, with their trainer, and you
are free to help out someplace else. One of the downsides of being a seasonal
worker is that updates on procedures do not get communicated. I found out today
that if the theater is not full, guests can quietly come in the exit and view
the show after it has started. I learned that after I kept complaining about
it.
Observation: I think there should be more cast members outside
giving directions after the show. Guests tend to get a little disorientated,
especially when we move their strollers.
Week 22 – 31May09 to Week 28
– 05Jul09 (7 work days in 09)
I have not been scheduled to
work. However I did do a busman’s holiday on 27Jun09 by showing up as a guest
for “Finding Nemo – The Musical”. One of the cast members said I was on the
wrong side of the ropes. I had not seen the complete show. I ended up talking
with an active duty Army doctor and his family. He has had some tours in
Week 29 – 12Jul09 – 1 day (8
work days in 09) – Jul 16, 09
I spent the day working in
the Boneyard from 12:30 to 19:30. It was HOT. For an hour or so I was at the
dig site where kids can
dig for dinosaur bones.
The rest of the time I was at
mid level in the slide area. I think that perhaps the
computer forgot I was trained because I was not included in the rotation to the
4 other areas. I will have to pursue that.
Observation: I met a British Air Force officer who was just
returning, with his family, from the
Week 30 – 19Jul09 to Week 31
– 02Aug09 (8 work days so far in 09)
I received two more e-tickets
for guests – I get 2 every 6 month.
Week 32 – 09Aug09 – 1 Day (9
work days so far in 09) – Aug 13, 09
Supporting guests entering
and exiting the TITW was my assignment all day. A large part of the time I was
inside rather than out in the heat. About 3pm the sky opened up and everyone
outside got drenched. TITW has a different guest load depending on the rain.
When rain arrives, it is more random. I had to leave a show for some extra
training. Seems D change some procedures and I had to read them. I was also
told the Operational Guide (OG) is now updated to match the show.
Observation: One of the guests asked me what sort of thing
another guest was eating. I told him it was a turkey leg. He suggested there
must be big turkeys and there were no turkeys in his country of
Week 33 – 16Aug09 – 1 Day (10
work days so far in 09) – Aug 21, 09
I spent the day working in
the Boneyard. It was hot and about 3pm the rain and lightning came. We had some
confusion as the Boneyard closed but the Digsite was
left open, the Boneyard was reopened for a couple of minutes, closed again, and
then reopened. The Digsite has an alternate entrance
which can be used.
Observation: One of the other cast members had a name tag which
said she was from
Week 34 – 23Aug09 to Week 41
– 11Oct09 (10 work days so far in 09)
Not scheduled to work.
Since I have so many days
driving a school bus on field trips for the Jupiter Environmental Research and
September 26th we
went to SALSA (Spend A Little, Save A lot) a cast event at Disney’s Wild Work
of Sports,
Two more E-tickets arrived
and the annual book of discounts came in the mail.
Week 42 – 18Oct09 – 1 Day
(11work days so far in 09) – Oct 22, 09
On the web in Extra Hours
Hotline – View Available Shifts, I found an available shift in TITW and decided
to apply and take it. Most of the time there is limited extra shifts and I am
too busy. It has been too long since I’ve enjoyed working at DAK. This is the
first time I have applied for an open available shift; every other work day was
an assignment. I spend the day working in TITW supporting “Finding Nemo --- The
Musical”. Most of my assignments were inside the theater and thus was able to
watch the show. A short musical preview of the soundtrack is at http://www.youtube.com/watch?v=rSH2zOTC3Hs.
Observation: Each time I work something has changed. This time if
there are guests arriving late and there is room, they are allowed in the back door
for the first 5 minutes after the show has started.
Week 43 – 25Oct09 - 1 Day (12
work days so far in 09) – Oct 25, 09
After I accepted the 22Oct09
work day, I found I was assigned to work again in TITW. Watching the different
actresses play Dory is interesting. The lines are the same, but the delivery is
different. TITW has added some work positions for which I was not trained. None
were difficult, just different. I suggested to another cast member working 1
day in two months allowed me to forget too much. He suggested there was not
much to remember, but he worked 5 days a week.
Observation: The CDS assignment slips contain an assignment,
start time and end time. I missed an end time and was reminded to check in for
the next assignment. No big deal, but another cast member was late in getting
his break.
Week 47 – 22Nov09 - 1 Day (13
work days so far in 09) – Nov 28, 09
Every Thanksgiving for the
last 30+/- years my family has camped at
Prior to going to work, I met
some friends at EPCOT to get them in free and joined some family for shopping
at Cast Connections which sells D stuff at discounts to employees.
The Boneyard was rather busy
and the DAK seemed full. Not much happened, except at the end of the day, since
my position was at the entrance, I ended up taking the lost and found to Guest
Services. Anyone lose an 8' snake?
Observation:
I talked to a guy from RI today who was wearing a jacket with the Fidelity
logo. I told him I wrote Ned – the CEO – yearly about his stupid short term
selling rules. He agreed and said he has the same complaint. Fidelity ignores
him also.
Week 48 – 29Nov09 - 1 Day (14
work days so far in 09) – Nov 29, 09
I spent a second day in a row
working in the Boneyard, this time from 2pm to 8pm. I have not worked two days
in a row since Aug08. One of the Boneyard rules at the dig site is that you
must keep your shoes on. About 6pm I noticed a very young child taking her
socks off. I had been watching her for some time, trying to determine which
group of adults were her parents. I told her she had to put her shoes on. She
did and walked over to me indicating there was a problem. She had them on the
wrong feet. I fixed her shoes noticing she was in severe need of a dipper
change. About 7pm a grandmother showed up and called the parents indicating the
child had been found. She had been at the dig site for at least two hours since
I noticed her earlier when I was there. One of the “fun” activities of the
Boneyard dig site is to cover up the bones at the end of the evening so they
can be uncovered again the next day. Shoveling all that sand is a lot of work,
but at least 4 other cast members come over to help.
Observation:
I try to suggest to adults that digging in the Boneyard dig site is an adult
participation event. Most suggest they brought the kids here, are exhausted,
and that is enough participation.
Week 52 – 27Dec09 - 1 Day (15
work days so far in 09) – Dec27, 09
Each Sunday the work
assignments are published online. On 20Dec, I found out I was assigned to work
in the TITW again. Since I am inside about half the time trying to dress for 60
degree weather is hard. You are too hot inside and too cold outside. I was
lucky because I had an inside assignment during the rain. The number of shows
was increased during the holidays and regular employees are now working 50+
hours a week. The fall group of college interns has left and the winter group
has not arrived. “Finding Nemo --- the Musical” is still fun to watch and I
always get a great reply when I thank the guests for coming and asking them how
they enjoyed the show.
Observation: I was able to talk to a family from
It seems at D there are 3
types of employees, full time, part time, and seasonal employee.
Seasonal employees get no
benefits, only discounts and only work when needed.
One thing to remember, when
you are out of town working, all your expenses are tax deductible and you can
take the per diem rate of $49/day for food in Orlando.
If you decide something like
this would be fun for you, go to www.WaltDisneyWorld.jobs
and apply for a seasonal position. As you go through the application, please
remember that 448044 is the cast member who recruited you. Also, as you can
read in my 2008 story, things change; seasonal does not mean a season, 6 to 8
weeks is not always 6 to 8 weeks, full availability does not mean 5 days, the
hiring procedure this week is not the same as last week, the jobs available
this week are not the same as last week, etc. My job category is Attractions
and it took me months from the time I first went to casting until a position
opened up. I accepted the position before I knew what it was; again read about
my application process in my 2008 story. Also remember, 448044 recruited you.